All you need to know

For a nice stay

Every moment of your holiday is precious: here is all the useful information to plan your stay in advance and enjoy it to the fullest!

 

CHECK-IN & CHECK-OUT

The room is at your disposal from 2:00 pm and check out on the day of departure is 10:00 am.
 

WI-FI

A fast Wi-Fi connection is available free of charge throughout the hotel.


TIMES

  • Breakfast: between 7:45 and 10:00 am, in the restaurant on the first floor.
  • Restaurant: lunch is served from 12:30-1:15 pm, while dinner is from 7:30 to 8:15 pm. Please let us know in advance of any dietary requirements.
  • Àlia Bianca Kids Club: our mini club with entertainment (for children up to 12 years) is open from 4:30 -7:00 pm and 8:30-10:00 pm in the room on the ground floor, near the bar.
  • Àlia Wellness: the wellness centre is available with limited access from 3:30 to 7:00 pm. To guarantee maximum hygiene, the whirlpool is regularly sanitized and disinfected.


CANCELLATION POLICY

  • Up to 7 days from the date of arrival, cancellation is free.
  • In the event of less notice, the confirmation deposit will be retained.
  • In the event of a no show or early departure, the cost of the entire booked stay will be charged.


SAFE WELCOME

Strict sanitation measures are applied in all departments of the hotel in compliance with the provisions in force.


REDUCTIONS

Adults:

  • Third bed: -10%


Children:

  • Up to 2 years: free (in case of additional bed, supplement of € 30 / night)
  • 2 - 4 years: -50%
  • 5 - 7 years: -30%
  • 8 - 12 years: -20%
  • Family plan up to 10 years: 2 + 2 = 3


SUPPLEMENTS

Full board for adults: € 20 per person per day


​​​​​​​ANIMALS

Pets are not allowed in our hotel. We trust in your understanding.


CITY TAX

The city tax of € 2.50 per person per day (up to a maximum of 10 nights) is not included in the price and must be paid on site (children under 14 are exempt).