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All you need to know

For a nice stay

Every moment of your holiday is precious: here is all the useful information to plan your stay in advance and enjoy it to the fullest!

 

CHECK-IN & CHECK-OUT

The room is at your disposal from 2:00 pm and check out on the day of departure is 10:00 am.
 

WI-FI

A fast Wi-Fi connection is available free of charge throughout the hotel.


TIMES

  • Breakfast: between 7:45 and 10:00 am, in the restaurant on the first floor.
  • Dinner: dinner is served from 7:30 to 8:15 pm. Please let us know in advance of any dietary requirements.
  • Àlia Bianca Kids Club: our mini club with entertainment (for children up to 12 years) is open from 4:00 -7:00 pm and 8:30-10:00 pm in the room on the ground floor, near the bar.
  • Àlia Wellness: the wellness centre is available from 3:30 to 7:00 pm. To guarantee maximum hygiene, the whirlpool is regularly sanitized and disinfected.


CANCELLATION POLICY

  • In case of cancellation, the deposit of € 100 will be retained, which can be used within one year towards the booking of a new stay.
  • In case of no show or early departure, the cost of the entire stay will be charged.


REDUCTIONS

Adults:

  • Third bed: -10%


Children:

  • 0-1,99 years: € 20 per night
  • 2-5,99 years: -50%
  • 6-8,99 years: -30%
  • 9-12,99 years: -20%
  • Family plan up to 10 years: 2+2=3
  • Cot: € 10 per night (included for 2-year-olds)


ANIMALS

Pets are not allowed in our hotel. We trust in your understanding.


CITY TAX

The city tax of € 2.50 per person per day (up to a maximum of 10 nights) is not included in the price and must be paid on site (children under 14 are exempt).