RequestBooking

All you need to know

For a nice stay

Every moment of your holiday is precious: here is all the useful information to plan your stay in advance and enjoy it to the fullest!

 

CHECK-IN & CHECK-OUT

The room is at your disposal from 2:00 pm and check out on the day of departure is 10:00 am.
 

WI-FI

A fast Wi-Fi connection is available free of charge throughout the hotel.


TIMES

  • Breakfast: between 7:45 and 10:00 am, in the restaurant on the first floor.
  • Dinner: dinner is served from 7:30 to 8:15 pm. Please let us know in advance of any dietary requirements. Please note that meals not taken will not be deducted or refunded.
  • Àlia Bianca Kids Club: our mini club with entertainment (for children up to 12 years) is open from 4:00 -7:00 pm and 8:30-10:00 pm in the room on the ground floor, near the bar.
  • Àlia Wellness: the wellness centre is available from 3:30 to 7:00 pm. To guarantee maximum hygiene, the whirlpool is regularly sanitized and disinfected.

 

CONFIRMATORY DEPOSIT

At the time of booking, a deposit of € 300 is required as confirmation to be paid within 7 days from the date of approval of the quotation.

 

CANCELLATION POLICY

  • In case of cancellation or modification of the stay at least 14 daysprior to the arrival date, the amount of the deposit will be returned. After this deadline, the entire amount of the deposit will be retained as a cancellation penalty.
  • In case of no-show or early departure, the entire cost of the stay will be charged.

 

REDUCTIONS

Adults:

  • Third bed: -10%


Children:

  • 0-1,99 years: € 25 per night
  • 2-5,99 years: -40%
  • 6-8,99 years: -30%
  • 9-12,99 years: -20%
  • Cot: € 10 per night (included for 2-year-olds)


ANIMALS

Pets are not allowed in our hotel. We trust in your understanding.


CITY TAX

The city tax of € 2.50 per person per day (up to a maximum of 10 nights) is not included in the price and must be paid on site (children under 14 are exempt).